How to cancel life insurance legal and general

Life insurance is a critical financial product that provides security and peace of mind for policyholders and their beneficiaries. However, there are times when you might need to cancel your life insurance policy, whether due to changing financial circumstances, finding a better deal, or no longer needing coverage.

If you have a life insurance policy with Legal & General and are considering cancellation, this article will guide you through the process.

Understanding Your Policy

Before initiating the cancellation process, it is important to understand the specifics of your life insurance policy. Life insurance policies can be broadly categorized into term life insurance and whole life insurance, and the process for canceling each can differ.

Term Life Insurance

Term life insurance provides coverage for a specific period, such as 10, 20, or 30 years. If the policyholder passes away during this term, the beneficiaries receive the death benefit. If the policyholder outlives the term, the coverage ends, and there is no payout.

Whole Life Insurance

Whole life insurance, a type of permanent life insurance, provides coverage for the policyholder’s entire life and includes a savings component, known as the cash value. Premiums are typically higher than term life insurance, but the policy remains in effect as long as premiums are paid.

Reasons for Canceling Life Insurance

There are several reasons why you might consider canceling your life insurance policy:

Financial Constraints: Difficulty in affording premiums.

Policy No Longer Needed: Changes in personal circumstances, such as children becoming financially independent.

Better Alternatives: Finding a more suitable or affordable policy.

Financial Strategy Changes: Changes in your financial planning strategy.

Steps to Cancel Your Life Insurance Policy with Legal & General

1. Review Your Policy and Terms

  • Before canceling, review your policy document to understand any potential penalties, fees, or implications of cancellation. Check if there is a surrender charge or if you are entitled to any refunds or cash value.

2. Contact Legal & General Customer Service

  • Reach out to Legal & General’s customer service. You can do this via their official website, email, or phone. The contact information is usually found on your policy documents or the Legal & General website.

3. Submit a Written Cancellation Request

  • Legal & General typically requires a written request to cancel your policy. You may need to fill out a specific form provided by the insurer. Ensure you include your policy number, full name, and contact information in your cancellation letter.

4. Discuss Alternatives with a Representative

  • Before finalizing the cancellation, it may be beneficial to discuss your decision with a Legal & General representative. They might offer alternatives such as reducing the coverage amount or changing the policy type that could better suit your current needs without complete cancellation.

5. Provide Required Documentation

  • You may need to provide additional documentation to verify your identity and policy details. This can include a copy of your policy document, a government-issued ID, and possibly a notarized statement.

6. Confirm Cancellation and Refunds

  • Once your cancellation request is processed, ask for written confirmation of the cancellation. Inquire about any potential refunds for prepaid premiums or the cash surrender value if you have a whole life policy.

Potential Consequences of Canceling Life Insurance

1. Loss of Coverage

  • Canceling your policy means you and your beneficiaries will no longer have the financial protection the policy offers.

2. Loss of Benefits

  • If you have a whole life insurance policy, canceling it may mean losing the accumulated cash value and other benefits.

3. Future Insurability

  • If you decide to purchase a new life insurance policy later, you may face higher premiums due to age or changes in health status.

Alternatives to Canceling Your Policy

Instead of outright canceling your life insurance policy, consider these alternatives:

1. Reduce Coverage

  • Lowering the death benefit can reduce your premiums while maintaining some level of coverage.

2. Convert Term to Whole Life

  • Some term policies offer the option to convert to a whole life policy, providing lifelong coverage and potential cash value accumulation.

3. Policy Loan

  • If you have a whole life policy, you can take a loan against the cash value instead of canceling the policy.

4. Sell the Policy

  • In some cases, you might be able to sell your policy through a life settlement if you no longer need the coverage but want to recoup some of the value.

Tips for a Smooth Cancellation Process

Document Everything: Keep records of all communications with Legal & General, including emails, letters, and notes from phone calls.

Follow Up: Ensure that you follow up if you do not receive a confirmation of cancellation within a reasonable time.

Consult a Financial Advisor: Before making a final decision, consulting with a financial advisor can help you understand the implications and explore all available options.


Canceling a life insurance policy with Legal & General involves several steps, including reviewing your policy terms, contacting customer service, submitting a written request, and confirming the cancellation. It’s important to understand the potential consequences and consider alternatives that might better suit your needs. By following this comprehensive guide, you can navigate the cancellation process smoothly and make informed decisions about your life insurance coverage.

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